Privacy Policy

Our Commitment to Privacy

At Paper Planes of Hope, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Messages You Submit

• Message content: The hopeful messages you choose to share
• Sender identification: Simple labels like "A friend" or "Someone who cares" - we encourage anonymity
• Timestamp: When messages are submitted for moderation purposes

Technical Information

• IP addresses: For spam prevention and rate limiting (not stored permanently)
• Browser data: Basic technical information for site functionality
• Usage analytics: Anonymous data about how users interact with the site

What We Don't Collect

• Real names, email addresses, or phone numbers
• Location data beyond general region
• Personal identifying information of any kind
• Third-party account connections

How We Use Your Information

• Content moderation: Ensuring messages are positive and appropriate
• Spam prevention: Protecting our community from abuse
• Site improvement: Understanding how to make the experience better
• Legal compliance: Meeting regulatory requirements

Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Service providers: Trusted partners who help us operate the site (Cloudflare, Airtable)
• Legal requirements: If required by law or to protect user safety
• Public display: Approved messages are shown anonymously to other users

Cookies and Tracking

• Essential cookies: Required for site functionality
• Analytics: Anonymous usage statistics via Cloudflare
• Affiliate links: Amazon Associate links may use cookies for commission tracking
• No advertising cookies: We don't use behavioral advertising tracking

Detailed Cookie Policy

We use cookies to provide and improve our service. Here's what cookies we use and why:

Essential Cookies

Performance Cookies

• Cloudflare Performance: Optimize page loading and reduce server load
• CDN Optimization: Deliver content faster from edge locations
• Duration: Various, typically session-based

Analytics Cookies

• Cloudflare Web Analytics: Anonymous traffic statistics (if enabled)
• No personal identification: Aggregated data only
• Purpose: Understand usage patterns to improve the site

Third-Party Cookies

• Amazon Associates: If you click affiliate links, Amazon may set cookies
• Buy Me a Coffee: May set cookies during donation process
• Your control: These are only set when you interact with those services

Managing Cookies

You can control cookies through your browser settings:

• Block all cookies: May break site functionality
• Block third-party only: Our site will work, but affiliate links may not track properly
• Clear cookies: Delete all stored cookies anytime
• Incognito/Private mode: Browse without storing cookies

Cookie Consent

By continuing to use Paper Planes of Hope, you consent to our cookie usage as described above. Essential cookies are necessary for the site to function and cannot be disabled.

Data Security

• All data transmitted using HTTPS encryption
• Automatic deletion of unapproved messages after 7 days
• Regular security audits of our infrastructure
• Limited access to data by authorized personnel only

Your Rights

• Anonymity: Use the service without providing personal information
• Deletion: Messages are automatically cleaned up over time
• Access: Contact us to understand what data we may have
• Correction: Report any issues with content moderation

Monetization Disclosure

• Donations: "Buy Me a Coffee" links to support the site
• Affiliate links: Amazon Associate commissions from book/product recommendations
• Sponsored content: Clearly labeled if we partner with relevant organizations
• No data selling: We never monetize your personal information

Children's Privacy

While our service is family-friendly, we don't knowingly collect information from children under 13. Parents should supervise their children's internet usage.

International Users

This service is operated from India. By using our service, international users consent to their information being processed in India according to Indian privacy laws.

Changes to This Policy

We may update this policy periodically. Significant changes will be announced on our website. Your continued use constitutes acceptance of any updates.

Contact Us

Questions about this privacy policy? Contact us through our website feedback form or email.